Privacy Policy

NetjiliPrivacy Policy

Your personal data is completely safe with us. This page transparently explains how Netjili collects, stores, and protects your information.

Last Updated: January 2026

Netjili places the highest importance on your privacy. This Privacy Policy explains what data we collect, why we collect it, and how we keep it secure. By using our platform, you agree to this policy.

Key Features of Our Privacy Protection

SSL Encryption

All your data is protected with 256-bit SSL encryption — from transactions to login, everything is secure.

KYC Verification System

During identity verification, your documents are stored only on secure servers and are never shared with third parties.

No Third-Party Sales

Netjili never sells your personal information to advertisers or any third party.

Your Control

You can view, correct, or request deletion of your data at any time.

Secure Data Storage

All personal data is stored encrypted in internationally certified, secure data centers.

Immediate Breach Notification

If a security issue arises, we will notify you within 72 hours and take prompt action.

1. Types of Data Collected

Netjili collects certain types of information to improve your experience and ensure secure service. All data collected is used solely to provide you with the best possible service.

Type of Information Example Purpose
Identity-Related Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email address, mobile number Account communications and security alerts
Financial Information Bank account, mobile banking number Deposit & Withdrawal Processing
Device Information IP address, browser, operating system Security Monitoring & Fraud Prevention
Usage Information Game history, login times, betting patterns Service Improvement & Responsible Gaming

2. How Data Is Collected

Netjili collects your information through several methods. Each approach is transparent and based on your consent.

  • Directly Provided: Information you provide directly when registering, completing KYC verification, or contacting support.
  • Automatically Collected: Device and usage information is collected via cookies and log files while you browse the website.
  • Via Third Parties: Transaction confirmation details are received from payment processing providers.
  • KYC Verification Partner: Limited information may be shared with authorized agencies for identity verification purposes.

Netjili never shares your data with third parties for marketing purposes without your explicit consent. You can opt out of marketing communications at any time.

3. How We Use Your Data

Netjili uses collected data only for specific, legitimate purposes. No information is stored or used beyond what is necessary.

  • Account Management: To ensure login security, identity verification, and account protection.
  • Transaction Processing: To process deposits and withdrawals quickly and securely.
  • Customer Support: To resolve your issues quickly and provide accurate support.
  • Security & Fraud Prevention: To detect unusual activity and keep your account secure.
  • Legal Obligations: To meet regulatory requirements and comply with AML policies.
  • Service Improvement: To analyze usage data and improve the experience for our users.
  • Responsible Gaming: To detect excessive gaming patterns and provide timely support.

4. Cookies & Tracking Technologies

On the Netjili website Cookies Used to enhance your browsing experience and ensure security. Cookies are small text files stored on your device that allow the website to recognize you.

  • Essential Cookies: To maintain login sessions and ensure security — the platform will not function properly without these.
  • Performance Cookies: To understand which pages are visited most — this information is not personally identifiable.
  • Functionality Cookies: To remember your language preferences and other settings.

You can disable cookies through your browser settings, though some features may become limited as a result. Disabling essential cookies may interfere with login or transaction-related functions.

5. Data Sharing & Disclosure

Netjili never sells your data. In specific circumstances, limited information may be shared — always with your best interests in mind.

  • Payment Processing Providers: Necessary information is shared with approved payment partners to process deposits and withdrawals.
  • KYC Verification Partner: Information is verified in a controlled manner to confirm your identity.
  • Legal Authorities: Data is disclosed in response to valid court orders or requests from regulatory authorities.
  • Anti-Fraud Authority: Limited information may be shared with authorized agencies to protect platform security.

Important: All third parties listed above operate under strict confidentiality agreements with Netjili. They may only use data for the designated purpose and are prohibited from using it for anything else.

6. Data Retention Period

Netjili retains your data only for as long as necessary. Any information that is no longer needed is securely deleted.

  • Account Information: For the duration the account is active and up to 5 years after closure, in accordance with regulatory requirements.
  • Transaction Records: Retained for a minimum of 5 years in accordance with financial regulatory requirements.
  • KYC Documents: After account closure, data is retained for a defined period as required by legal obligations.
  • Log Files & Cookies: Typically deleted automatically within 30 days to 12 months.
  • Support Records: Retained for up to 2 years for dispute resolution purposes.

7. Your Rights

Netjili believes every user should have full control over their own data. You can exercise the following rights at any time:

Right to Access Your Data

Contact support if you would like to know what information we hold about you.

Right to Rectification

To correct outdated or inaccurate information, update it directly through Account Settings or contact our support team.

Right to Erasure

You may request deletion of your data beyond what is required by legal obligations.

Right to Object to Processing

You may object to marketing communications or certain types of data processing at any time.

Right to Data Portability

You may request a copy of your own data in a structured, machine-readable format.

8. Privacy of Minors

Netjili's services are strictly for users aged 18 and above. We do not knowingly collect data from minors.

  • Date of birth is verified at the time of registration.
  • Proof of age may be requested at any time if there is reason for doubt.
  • If data from a minor is collected by mistake, the account is terminated and all associated data is permanently deleted.
  • Parents or guardians who have concerns are welcome to contact our support team.

9. International Data Transfers

Netjili is an international platform. To deliver certain services, your data may be processed or stored outside of Bangladesh.

  • Regardless of where data is transferred, an equivalent level of security is always maintained.
  • All international data transfers comply with international privacy standards.
  • Strict agreements are in place with all data processors and partners.

For all international data transfers, Netjili applies industry-standard encryption and security protocols. The safety of your data is our top priority.

10. Security Measures

Netjili protects your data using industry-leading technology and practices. Our security framework is continuously updated to stay ahead of threats.

  • 256-Bit SSL Encryption: Industry-standard encryption is applied to all data transfers.
  • Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
  • Regular Security Audits: Regular audits conducted by third-party security experts.
  • Real-Time Monitoring: 24/7 monitoring for unusual activity detection.
  • Encrypted Database: Stored data is also kept fully encrypted at all times.
  • Access Controls: Only authorized personnel can access your data, and only when necessary.

No system is 100% impenetrable. You also play a role in keeping your account secure — use a strong password, never share it with anyone, and report any suspicious activity to our support team immediately.

11. Privacy Policy Updates

Netjili may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date on this page will be revised accordingly.

  • You will be notified of significant changes via your registered email or account notifications.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • Make it a habit to check this page regularly.

12. Contact Us

For any privacy-related questions, complaints, or requests, please get in touch with us. The Netjili support team is always ready to help.

Email Support
Response Within 72 Hours
Live Chat
Available in Bengali 24/7
Instant Support
RNG Certified SSL Secured Secure Transactions KYC Verification Responsible Gaming

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FAQs

No, Netjili never sells your personal information to any third party. Limited data is only shared with approved partners for necessary purposes such as payment processing and KYC verification, and strictly under formal agreements.

Yes, you may request deletion of your data. However, some data is legally required to be retained for a specified period due to financial regulations and AML obligations. All other data can be deleted immediately.

Yes, Netjili uses cookies for session management, security, and performance improvements. You can disable non-essential cookies through your browser settings. Please note, however, that disabling essential cookies may affect login and transaction functionality.

Netjili uses 256-bit SSL encryption, two-factor authentication, and 24/7 real-time monitoring. Regular third-party security audits are conducted, and all stored data is kept in encrypted data centers.

When the Privacy Policy is updated, the "Last Updated" date at the top of this page will change. For significant changes, you will be notified directly via your registered email or account notifications. Make sure your email address is always up to date.
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